Delivering Greater Insights, Efficiency, and Security for Europe’s Leading Freight & Cargo Firm
The ability to move freight and exchange vehicles got a huge boost back in 1997, when freight forwarder Jens Thierman developed an electronic marketplace for freight and vehicle exchange. Suddenly, companies throughout Europe could manage logistics in whole new ways, and things have never been the same since.
Thierman’s electronic marketplace grew quickly, and the company that became known as TimoCom GmbH now manages more than 450,000 freight offers per day, involving more than 30,000 warehouse and logistics options across Europe. It’s a fast-paced business, complicated by multiple operational requirements, regulatory obligations, and languages.
As business grew, though, so did demands on TimoCom’s data infrastructure. “We needed to manage an ever-increasing amount of data for real-time analysis and reporting, and our old database simply could not keep pace,” says Ingo Klose, Manager of Business Intelligence at TimoCom. “We needed both higher performance and deeper insights.”
With the Actian Vector Analytics Database and the Actian Analytics Platform™, TimoCom quickly gained both.
A speedy and flexible solution
TimoCom now runs its TC Truck & Cargo and TC eBid applications on the Actian Vector Analytics Database, which delivers a massively parallel high-performance processing architecture even on off-the-shelf hardware. Using a columnar structure, adaptive compression, compiled queries, high-speed interconnectivity, and in-memory analytics, Actian Vector enables TimoCom to track and report on transport and warehousing contracts, optimize vehicle fleet and warehouse capacity and utilization, and accelerate access to insights across the transportation chain.
“We saw query speed improvements of up to 100% in our initial tests—even without doing any optimization of the tables or inquiries,” says Klose. “The performance of Actian Vector on our existing virtualized systems was remarkably good.”
Insights drive business value
In the transport and freight forwarding industry, orders tend to be large and represent a significant investment on the part of each customer. They also represent an attractive target for criminal organizations, which sometimes monitor transport networks and attempt to steal freight in transit.
With Actian Vector, TimoCom can quickly detect and analyze suspicious or irregular activities at any point in the transport chain, ensuring a more secure and reliable experience for customers.
“We switched to Actian Vector to manage an increasing amount of data for analysis and reporting,” says Klose. “The capabilities of the Actian Analytics Platform not only provided us with more effective and deeper insights into customer behavior, but they have also improved our ability to identify irregularities and prevent theft. That’s a huge benefit to our customers.”
No stranger to managing things on the move, TimoCom is extending its use of the Actian Analytics Platform to enable an enterprise-wide mobile solution. Actian Action Apps™ provides an ideal solution for the development of mobile apps that empower TimoCom staff with valuable insights into their transport services, anytime and anywhere.
“The ability to analyze and respond swiftly to changes in the transport environment plays a big role in building customer loyalty and satisfaction,” says Klose.