Committed to Your Success

A Comprehensive Portfolio of Support, Services, and Education

Actian Methodology™

Actian offers our customers a comprehensive range of customer support and service offerings in local geographies and languages. We have a highly-experienced team of support and service engineers providing a broad spectrum of services.

Support Services

Actian Support Services provides tools, searchable documentation, and technical resources to help you plan, deploy and manage your Actian solutions.

Reliable technical expertise, guidance, and knowledge are available 24×7.
Proactive tools, technical articles, and verified solutions are available to help you quickly find the answers you need.
Actian Security Center with security alerts and fixes.
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Operational Services

The cornerstone of Actian’s proactive support options, an Operational Service provides access to an expert and dedicated team, led by a Technical Account Manager, to deliver:

Enhanced operational reliability for your mission critical systems
Best-practice advice and guidance for using Actian software
Hands-on remote database administration (option)
A full managed service (option)
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“Actian specializes in managing, connecting and analyzing data so you can focus on changing your customer challenges into successes, especially in hybrid environments.”

– Brad Crosby, SVP, Global Sales

Consulting Services

Implementations and upgrades
Development and performance tuning
Project management
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“We knew we had to upgrade to Ingres version 10 in order to benefit from encryption and make sure our online website offering was fully compliant. Actian Services were on hand to help us upgrade our database with minimum disruption and ensured a smooth transition to the new database platform.”

– Dennis Joseph, Computer Services Manager, HSS Hire

Education

Our course curriculum covers the needs of system administrators and developers for all Actian products and tools, including the ground-breaking Vector analytic database and DataConnect and DataCloud integration tools. The training programs feature hands-on tasks and real-life scenarios – so in just a matter of days, you will be more productive and will be able to embrace new technology standards.

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Security Center

Information security is of utmost priority to Actian. Check for recommended resources to protect your data from security vulnerabilities, and report or learn about any current incidents, by visiting our Security Center

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