Support Services

Consulting services

Features

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Event/task-driven

Focused on single purpose, once-off or short-term engagements to achieve a specific goal.

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Cost effective

Supplement your internal staff knowledge for that upgrade or re-hosting exercise without need for training that will be used once.

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Customized for you

Using our proven services methodology, we customize every engagement to suit your unique business requirements.

Why Actian Consulting Services?

Actian Consulting Services are focused on a range of project or event specific tasks related to your Actian systems and are generally single purpose, one-off or short-term engagements to assist the you, as our customer, to achieve a specific goal. Our experience with a vast range of systems and customer requirements enables us to successfully guide and assist you through major or minor change in a cost effective and controlled way. Whether you need architecture advice or consultancy for a one-off project all of our services can be tailored to your needs and are available on a fixed fee subscription or time and materials basis. The choice is absolutely yours.

Actian Consulting Services response is underpinned by the following values:

  • Open & honest approach to business problems – We have a range of products, services and technical skills that allows us to address many business problems through technical solutions. We achieve this by working in a transparent partnership with our customers, built on a no-nonsense and professional approach which has allowed us to build long term relationships.
  • Watch the costs – Our approach maximizes returns from your historic technology investment, and minimizes your risk in the process.
  • The need for flexibility – We can develop and support business critical enterprise grade software solutions but we also deal with the smaller technical issues – this offers our customer greater flexibility.

All this leads to a partner that has an outstanding reputation for successfully delivering quality solutions on time and to budget.

Consulting service benefits

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Reduced risk

Actian’s proven approach and highly skilled team provide direct access to worldwide resources to reduce risk.

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Control costs

Reduced recruitment and training of own team with existing resources redeployed to more effective positions. SLAs reduce management overhead.

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Increased stability

Best practice configuration, pro-active monitoring and performance tuning reduce unplanned outages and increase customer satisfaction.

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Vendor supported

Actian’s professional service team is backed by the engineers who create the products.

Success stories are made
with Actian

"Actian and our BI tools integrate seamlessly and deliver real-time insights with great speed and performance. We’re able to make informed, risk-balanced decisions very quickly."

“Actian Services was on hand to help us upgrade our database with minimum disruption. They ensured a smooth transition to the new database platform.”

"It’s very reassuring to know that our solution, which keeps airplanes and passengers safe, is backed up by a database that has for so many years been playing in the ‘premier league'."

"After months of switching over to NetSuite, it took only eight hours to get Actian Salesforce Connector for NetSuite up and running. We turned it on, and it worked."

Features

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Product implementations

Planning, installation, configuration and integration customized to your requirements with vendor-backed assurance.

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System reviews

Actian uses a consistent and methodical approach to reviewing your Actian software environment from hardware to end user.

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Upgrades & migrations

Upgrade to the latest Actian product version or migrate operating systems with confidence using our extensive field experience.

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Application modernisation

Retain the years of business knowledge in your bespoke applications while providing your users with the modern interface they demand.

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Monitoring

Your users expect their IT solution to be available when they need it. Monitoring is key to being proactive and delivering on the user’s expectations.

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Business Intelligence

Convert Business Intelligence (BI) strategies into reality and start delivering results from your valuable business data.

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Disaster recovery & business continuity

Disasters can happen at any time, from any source and be of any scale. Will your business survive a loss of IT services from a disaster?

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Performance tuning

Get the most out of your investment with systems that are tuned to your unique IT performance requirements.