IT Service Management (ITSM) staff have a unique challenge to provide service assurance across a broad and diverse technology ecosystem. Connected data is essential to enable them to do their job effectively. Your incident and problem management staff don’t know what they don’t know. They can only see the data that is made available…
Deploying new applications is a fact of life in business. But oftentimes, a seemingly simple integration can quickly become more complex and costly than anticipated. If you are one of the thousands of organizations planning to use, or already using, ServiceNow, you’ll want to keep in mind a few things to make your investment…
We're excited to be at Knowledge17 this year to show how the Actian hybrid integration platform can connect ServiceNow to your existing data sources, including on-premises and cloud-based applications. The ServiceNow model can define, structure and automate the flow of work within your enterprise, but only if you can connect to other applications and…
