Request a Case for Actian Zen (PSQL) Support If you would like to request a support case for Actian Zen/PSQL support, please send us an email at dbcic@actian.com and include the following information: First Name Last Name Company Name Country (required) Phone number (if you would like us to call) PSQL/Zen product and version (required) Product serial number (9 digit number starting with 00) Operating system The name of the application that you are using with the Zen/PSQL product Description of the problem If you have an Actian Support contract, please go to https://communities.actian.com to log a case.