Actian Zen & PSQL Licensing Support Do you have an issue with a PSQL/Zen license? Please send us an email at firstname.lastname@example.org. The more information you can give us the better chance we will have to sort out the license. At a minimum, please include the license key string, vendor number and a description of the problem. To really help us help you, please include: License key string (from the Zen (V14) or PSQL (V13 and below) License Administrator) Vendor # (from the Zen or PSQL License Administrator). Note: If the vendor # is something other than 0, you probably received the software from an Actian PSQL/Zen OEM partner. They will be the best starting place for licensing questions to help make sure that the issue is database and not application related. Current license status (disabled, failed validation, error when authorizing/deauthorizing, users cannot connect, etc.) License error codes or error messages Previous machine names where this key was authorized The name of your company Phone number (if you would like us to call) We’ll get back to you as soon as we’ve researched your issue.