How well do you know your customers? Do you know what they buy? Do you know when and why they make purchases? Do you know who influences their buying behavior? Do you know how price sensitive they are and what types of promotions they respond to? You should know these things. Connected data can…
Regulatory compliance can be a headache for any company. If you do business globally, the challenge is even more significant. Governmental regulations vary greatly across countries and even within local regions. If that weren’t difficult enough, add on a continuous stream of regulatory changes, and you have a real problem. Whether you are trying…
Providing high-quality patient care is a team effort. Data is what enables healthcare professionals to understand the full scope of issues patients are facing, share diagnostic data, coordinate care across providers to ensure the best quality treatment recommendations, and follow-up care. Over the past decade, healthcare companies have drastically expanded their use of technology…
Customer loyalty is the key to profitability in the telecom industry. Because telecom providers manage large fixed infrastructures that must be offset by revenue, customer churn (attrition) is particularly problematic in this industry. Low switching costs for customers (supported by government regulations) mean that customer loyalty is the only real tool that telecom companies…
