Irish Revenue Commissioners

Revenue Commissioners in Ireland are responsible for the collection of tax and custom duties and the operation custom system for the entire country and last year Revenue collected in excess of 80 billion euros in Texas and custom duties. Revenue make extensive use of the English product set including open road to develop our bespoke tax administration and custom systems revenues integrated tax system gives us one of the leading Tax Administration and Customs Administration systems in the world. With a single customer view, it's unusual in many tax administrations to have such a view and what it allows us to do is have one view of a taxpayer entity across all taxes and it allows us to provide a much better customer service to all taxpayers be they businesses are individuals.

In production, we have about 60 databases and the biggest of them is our data warehouse which supports a lot of our audit functions and research and Analysis functions. That's about eight terabytes in size has about 13,000 tables. Some of the tables are very very large and contain in excess of 1 billion roles across over 500,000 pages of data and from those databases Ingress provides us with sub second response on our standard queries and our online screens.

We also use it for our core business intelligence Suite fraud detection case investigation artwork and we amalgamate all of the data using our single customer view to get a full detailed profile of our customer base and from that we can pick out cases which are more suitable for order is an expensive business both for revenue and the customer and therefore we really need to be judicious and who we pick and select for art Vector is used on To Warehouse to do heavy-duty processing of the very large volumes of data that we have to sift through typically number crunching and high level analysis It's very effective on what it does. We move data from the Ingress database across into Vector to give effectively very quick analysis to our user base. And again when they're analyzing that data, it's some second response.

It's very very fast response. The product set is reliable. It's cost-effective.

It's scalable and it has never let us down.

So it's a very good product and we're very happy with it. And we continue to be committed to the product. It's embedded in a lot of our bespoke taxation systems and it will continue to be so and as those systems have been modernized Ingress has remained at the center of those systems.