IT Service Management (ITSM) staff have a unique challenge to provide service assurance across a broad and diverse technology ecosystem. Connected data is essential to enable them to do their job effectively. Your incident and problem management staff don’t know what they don’t know. They can only see the data that is made available…
Modern businesses don't run on a single application – they leverage many IT systems to provide the capabilities to enable operational processes and users to be effective. To ensure complex IT environments run smoothly, companies are placing increased focus on how systems are integrated, and the activities required to manage integrations across the ecosystem. …
Does your company have a real-time connected data warehouse where you can aggregate data flowing in from all of your IT systems together with streaming data from IoT, mobile, and SaaS services? Can you easily connect your on-premises, cloud, and multi-cloud systems to enable centralized analytics? If so, that's awesome! Now for the big…
