Free Trial FAQ
Test FAQ
Yes, you can add additional users from within the Actian Data Platform. Instructions can be found here: https://docs.actian.com/avalanche/index.html#page/User/Manage_Users.htm. Note that General (non Admin) users have limited access granted, which can be expanded by Admin users via the Query Editor. See more information here https://docs.actian.com/avalanche/index.html#page/User/Types_of_Users.htm.
Please be aware that there are some limitations. This creates an Actian platform user, but does not automatically create an Actian Community user. If these additional users want to visit the Community, take advantage of Actian Academy training, and more, they’ll need to register as a Community user by visiting: https://communities.actian.com/.
Why Actian Data Platform?
The Actian Data Platform makes data easy! We want to change the way you can connect, manage, andanalyze your data. By providing a unified platform that is trusted, flexible, and easy to use you can move from data todecision faster.Learn more by visiting the Actian Data Platform webpage.
Can I add others to the free trial experience?
Yes, you can add additional users from within the Actian Data Platform. Instructions can be found here: https://docs.actian.com/avalanche/index.html#page/User/Manage_Users.htm. Note that General (non Admin) users have limited access granted, which can be expanded by Admin users via the Query Editor. See more information here https://docs.actian.com/avalanche/index.html#page/User/Types_of_Users.htm.
Please be aware that there are some limitations. This creates an Actian platform user, but does not automatically create an Actian Community user. If these additional users want to visit the Community, take advantage of Actian Academy training, and more, they’ll need to register as a Community user by visiting: https://communities.actian.com/.
What is the best way to get the most out my trial?
Here are a few pro tips to help you get the most out of your Avalanche Cloud Data Platform trial.
Tip 1: To maximize your time testing Avalanche, we recommend that you use the smallest warehouse size necessary. The lower the warehouse size (2AU vs. 4AU), the fewer AU’s will be consumed will help you make the most of your $500 credits.
Tip 2: If you loaded data into the warehouse, stop the warehouse to conserve your compute costs. The Avalanche platform will automatically stop after 60 minutes of inactivity.
What happens after my free trial ends?
Once your free trial ends, please contact Actian to convert your account to a paid subscription. You can easily reach us using out contact form: https://www.actian.com/contact/
Does the free trial require a credit card?
No credit card is required to try the Actian Data Platform.
How much does it cost to use the Actian Data Platform?
The Actian trial is free for 30 days or $500 worth of consumption, whichever comes first.
Where do I login after I’ve signed up?
Login to your Actian Data Platform account at https://avalanche.actiandatacloud.com/
Can I bring my own data model into the free trial?
Yes! The Actian Cloud Data Platform is a full-feature trial. While the platform is populated with sample data, you can bring your own data, add your own integrations and create your own queries.
What information do you need to set up the trial?
Actian collects basic contact data to provide support if needed through your trial experience.
What is involved in the free trial?
Sign up by filling out the form on the Actian website. No credit card required.
The trial will continue for 30 days from the date of signup or until you’ve consumed $500 worth of free credits. Once your trial ends, you will need to contact Actian to convert to a paid account.
What does AU mean?
To provision an Actian warehouse or database, you must specify the size of the warehouse or database in terms of Actian units (AUs). An AU is a logical measure of the computing capacity of the warehouse or database.
Can I cancel at any time during the free trial?
You can contact support if you would like to discontinue your trial.
What is your security policy?
The Actian Data Platform is a fully managed service that ensures the highest levels of security including private network isolation, disk and columnar encryption, robust access controls, and 24×7 monitoring. More information on our security policies can be found here.
Do you have any learning videos that I can watch to learn how to make the most of the Actian Data Platform?
Yes. Visit the Actian Academy to view our library of tutorial videos.
How can I contact somebody if I need help during my free trial?
We are dedicated to helping you have a successful trial experience! If you find yourself in need of assistance, please use our contact form and we will have one of our engineers reach out to help you.
Did you know we also have an Actian Community? It offers helpful knowledge base articles, forums where you can get advice from peers, and our Idea Center where you can give your recommendations for future product enhancements.
Do you have any technical documentation I can refer to when using the Actian Data Platform?
Yes, we welcome you to view the documentation.
Do you have any reference architectures that I can use to learn some of the business use cases?
Yes, we welcome you to view: Reference Architectures for Data-Driven Application Builders