Actian Blog / Tag / 360-degree customer view

Tagged Posts: 360-degree customer view

5 Important Customer Experience Scoring Methods
  • February 28, 2023

5 Important Customer Experience Scoring Methods

After reading “Forrester 2023 Customer Experience Predictions”, it was surprising to see one of its projections – 20% of customer experience (CX) programs will disappear this year. Forrester explains that companies for which great CX is not part of their brand identity will demand proof that CX spending is necessary. Unfortunately, 54% of CX…

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Real-Time Connected Data Warehouse Use Case – Gain Real-Time Visibility Into Your IT Infrastructure – Connecting Operations Management, ITSM, And Cloud
  • February 13, 2020

Real-Time Connected Data Warehouse use case – Gain Real-Time Visibility into your IT Infrastructure – Connecting Operations Management, ITSM, and Cloud

Does your company have a real-time connected data warehouse where you can aggregate data flowing in from all of your IT systems together with streaming data from IoT, mobile, and SaaS services?  Can you easily connect your on-premises, cloud, and multi-cloud systems to enable centralized analytics?  If so, that's awesome! Now for the big…

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