EnvoiMoinsCher.com
EnvoiMoinsCher.com Boosts Customer Satisfaction and Service Delivery with Actian Vectorwise
France’s first online shipping comparison site uses record-breaking analytic database
Boxtale, the firm behind the EnvoiMoinsCher.com website, is using the high-performance analytic database Actian Vectorwise to accelerate complex analytic query response times. Visitors to the online shipping price comparison website now benefit from a dramatically-improved user experience when searching for the best delivery prices from a selection of more than twenty shipping providers and when placing their order.
Actian Vectorwise has made rapid inroads in enabling savvy data-centric organizations such as EnvoiMoinsCher. com to successfully monetize the growing data volumes by providing real time analysis necessary for their business.
As French carriers’ pricing systems differ widely, EnvoiMoinsCher. com is committed to offering a free and transparent method of comparing and selecting the best delivery solution offered by national providers. Boxtale negotiates offers and pricing with carriers and then loads these into its online platform. It then optimizes routes, costs and offers the end-user a comparison of services that meets their online query. Once a customer has made their decision, Boxtale manages the delivery on their behalf using the chosen carrier.
For EnvoiMoinsCher.com, customer satisfaction comes when users have fast access to relevant information and when prices are compared and orders can be placed in a matter of seconds. Actian’s high performance analytic database, Vectorwise, enables the online website to process and combine a large volume of complex information and analyze a wide variety of possible options enabling custom ers to get answers to online queries in under a second. Even with huge spikes in traffic and the increasing number of concurrent queries performed on large data volumes, Actian Vectorwise delivers responses to user queries effortlessly and in real time.
- Jean-Baptiste Renié, president and founder of Boxtale.The first thing our customers see after the homepage is our pricing page. Displaying relevant data in real time is crucial as we process up to 700,000 searches per month with up to 40 queries being made at the same time. We expect to have several million searches per month in the near future, so we’re relying on Vectorwise and its record-breaking analytic response times to satisfy yet more concurrent queries and improve the quality of our service.
EnvoiMoinsCher.com brings together a number of delivery service providers including shipping companies, couriers, drop-off services and postal delivery companies. Given that an online negotiation service that acts between clients and carriers is a new concept to users in France, few firms can understand and build the kind of information system needed to gather and process the relevant pricing and shipping information in a fast, timely manner. This makes EnvoiMoinsCher.com a pioneer in the French market. With Actian Vectorwise powering its database and data analytic capabilities, EnvoiMoinsCher.com is revolutionizing the online shipping services market in France.