Roy Ng is President & COO of Mapbox. He is responsible for all customer facing operations, including sales, marketing, customer success, business development, as well as finance, human resources, and business operations.
Prior to joining Mapbox, Roy was COO at Twilio, where he led commercial operations, responsible for global sales, account management and customer success, corporate development and partnerships, strategy and business operations. He also led the marketing and HR & recruiting teams, and was instrumental in the success of the company’s IPO. Prior to Twilio, Roy was SVP & COO for SAP’s Cloud Business Unit. He joined SAP through SAP’s $3.4 billion acquisition of SuccessFactors, where Roy was VP of Global Business Operations. Prior to SuccessFactors, Roy was VP and Head of West Coast Software Investment Banking at Goldman Sachs. He created and led the firm’s rapidly growing Software-as-a-Service franchise and completed over $23 billion of M&A and financing transactions for clients in the technology, media and telecom industries globally.
Roy graduated from the University of California at Berkeley, with dual degrees in Business Administration and Political Science. He is on the boards of inDinero and Junior Achievement of Northern California, member of the Dean’s Advisory Circle at the Haas School of Business at U.C. Berkeley, and an angel investor and board advisor to early-stage technology companies. Roy is fluent in Cantonese and conversational in Mandarin.