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Reducing Customer Churn In The Telecom Industry With Connected Data
  • April 13, 2020

Reducing Customer Churn in the Telecom Industry with Connected Data

Customer loyalty is the key to profitability in the telecom industry. Because telecom providers manage large fixed infrastructures that must be offset by revenue, customer churn (attrition) is particularly problematic in this industry. Low switching costs for customers (supported by government regulations) mean that customer loyalty is the only real tool that telecom companies…

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Enabling Agility With Real-Time Data
  • January 7, 2019

Enabling Agility with Real-Time Data

The speed of change in modern business is accelerating. New technologies, globalization, regulatory changes and competitors entering and leaving the market are just a few examples of the types of environmental forces that bombard companies every day. Developing a sustainable, competitive advantage requires company leaders to identify and respond to opportunities and threats quickly,…

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Fast. Faster. Fastest.
  • December 22, 2017

Fast. Faster. Fastest.

I was fortunate enough to attend the Actian Hybrid Data Conference at which Craig Strong, who is Chief Technology and Product Officer at Hubble, talked about how they provide real-time corporate performance management (CPM) though high-speed analytics dashboards. You can watch a video recording of this presentation on the conference sessions page linked here. For…

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